Help

In the app, open Settings, then Your plan, and choose a plan. Payment is through Paystack. In Nigeria, prices are in naira and you can pay by card, bank transfer or USSD. Elsewhere, prices are shown in US dollars and you pay by card: the price is charged in naira and your bank converts it.

The six-month plan covers the whole course in one payment and costs less overall. The monthly plan suits you if you want to spread the cost or are not sure yet.

In Nigeria: six months is ₦100,000 once, which saves ₦20,000, or monthly is ₦20,000 a month.

Elsewhere: six months is US$120 once, which saves US$30, or monthly is US$25 a month. These are charged in naira (₦160,000 or ₦33,500) and your bank converts them.

Payments usually confirm within a minute. Close the app fully and open it again. If the weeks are still locked after 10 minutes, email us with the payment reference from your Paystack receipt and we will sort it out.

If you pay by card, yes, each month until you cancel. If you pay by bank transfer or USSD, you pay one month at a time, and we remind you before your access ends.

You keep access for three days while you sort it out, and we remind you. Open Settings, then Your plan, and update your card or pay another way. Nothing is lost.

Sometimes, for partners and special offers. If you have one, enter it when you choose your plan.

Yes. Open Settings, then Your plan, then Pause. You can pause for up to 60 days. You are not charged while paused, and the time left on your plan starts again when you come back.

Open Settings, then Your plan, then Cancel. You keep access to the end of the period you have paid for, and your progress is kept if you return.

A six-month plan can be refunded in full within 7 days of paying. Mistaken or duplicate charges are always refunded. The details are in our refund and cancellation policy.

On the sign-in screen, type your email address and tap Forgot your password. A reset link arrives by email within a few minutes. Check your spam folder if you cannot see it.

Yes, on two at a time, such as your phone and a laptop. Your progress follows you. Signing in on a third device signs out the one used longest ago.

Yes, once it has loaded. Your progress is kept on your device and saves to your account when you are back online.

Android: open amvault.app/app in Chrome, tap the three dots at the top right, then Add to Home screen or Install app.

iPhone: open amvault.app/app in Safari, tap the Share button (the square with an arrow), then Add to Home Screen.

In the app, open Settings. Download a copy saves your progress as a file. Delete my account and data removes your account and everything linked to it. See our privacy policy for what is kept for tax records.

Tap Report an issue on that item. Reports come straight to us, we check every one, and a fix reaches everyone at once.

No. AM Vault is independent and is not affiliated with or endorsed by the Australian Medical Council. For booking and exam rules, use the AMC website.